Friday, October 9, 2009

Trusting your health care provider

Factors influencing built trust of the consumer in their personal health provider

Third party recommendations
Trustor’s ability to choose
Vulnerability of the trustor
Frequency, duration and quality of communication
Commitment of the trustee
Likeness (gender, age, culture/ethnicity, appearance)
Competence and relevant past experience of the trustee
Length of the relationship
Consistency over time
Temporal aspects
Knowledge received
Shared goals
Being listened to by the trustee
Accountability of the trustee
Past experiences of the trustor
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